North Harbour Medical Centre

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09 479 2083

Top Tips

Top Tips for getting the best out of your GP:

Book enough time. Let the receptionist know if you have several issues to discuss, need a full health check, or need an insurance medical. You will need longer than the standard 15 minute appointment.

Book one consultation for each family member. You can bring family members but extra family members need their own appointment so they can have adequate time with the Doctor. Please let the receptionist know at the time of booking, this will help us to manage waiting times.

Plan ahead. Writing down what you want to discuss can be a help to your Doctor, especially if you forget things – such as symptoms you are experiencing. If you need a repeat prescription you can phone reception to request your script (or order through the website) but you will need to do this at least one day before you run out of medicine. Your script will be ready after 2.00pm the following day. Same day prescriptions can be done, but there is an extra cost. Please check your medications and include all medications that you need, when you order your script.

Get your GP all the information. When you first enrol with us, we will organize the transfer of your notes from your previous GP. Copies of notes from visits to after hours Doctors would be advantageous to have also. Make sure you let us know of any change of contact details.

Relax. Speak to your Doctor as you would a friend. Being honest and open during your consultation, this will help both you and your Doctor – and your privacy will be respected.

Do you have allergies? We should have a record of your allergies, but it never hurts to remind us – just to be on the safe side.

Don’t be afraid to ask for a second opinion. It’s reasonable, and your Doctor may make a suggestion about who you can see. If you feel uncomfortable about this, one easy way to get around this, is to say something like; “My daughter/wife/husband thinks it’s a good idea to get another opinion.” Or, you could try another Doctor at our practice.

MANAGE MY HEALTH BOOKINGS
MANAGE MY HEALTH PRESCRIPTIONS

Thinking ahead. Some older people have concerns about medical intervention or being kept alive in the event of a stroke or terminal illness. If you make your thoughts known, your Doctor can often express your wishes if you no longer can.

Make yourself known. When you arrive, tell reception – this ensures you are ‘arrived’ in the computer system, so the Doctor knows you are here.

Bring an interpreter or a chaperone if you need to, but one can be arranged for you, if we know ahead of time.

Call if you are running late – this will help us to manage the other appointments around your booked time.

If it’s urgent – let us know! If you think your appointment might be urgent, you may be able to see the practice nurse more quickly for an initial assessment. Tell the receptionist if you think it’s an emergency – such as chest pain or you are experiencing difficulty breathing.

Delays. We try to keep our patient appointments running to time, but they can go overtime, especially if too many medical problems are brought up in the one consult. If you have a few issues that need addressing, we suggest you book a longer appointment – please let the receptionists know when you make your appointment. At times you may experience delays due to an emergency consultation. We apologise for any delay this may cause.

Call reception as early as possible if you are unable to make your appointment or need to re-book. A non-attendance fee may be charged if an appointment is missed without any notice.

Cell Phones in Reception. Out of courtesy for those around you, we would appreciate you not using your mobile phone in the waiting room or in the Doctor’s room during your consultation.

Get in Touch

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North Harbour Medical Centre


We are currently accepting new patients.

16/326 Sunset Rd
Mairangi Bay
Auckland 0630
P: 09 479 2083
F: 09 478 2049
E: reception@nhmc.co.nz

Opening Hours


Monday - Friday: 8.30am - 5.00pm
for video, phone and in-person consults.

*Not open public holidays or long weekends

Additional Medical Services


Paul Twiggs, Osteopath, 09 479 8151

Cornerstone Accreditation


North Harbour medical Centre has been awarded ‘Cornerstone Accreditation’ by The Royal NZ College Of General Practitioners. This requires the practice to undergo regular auditing and ongoing education for the whole practice team.

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  • Home
  • About
  • Our Team
  • Services
  • Fees
  • Enrolments
  • FAQs
  • Tips
  • Links
  • Prescription Request
  • Contact

North Harbour Medical Centre